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Frequently Asked Questions -Image of the Ten X Cleaning Services orange bird, a key element of the logo symbolizing 'Your Path to Clean, Stress-Free Living with Ten X Cleaning Services  Explore answers to common queries and discover insights about Ten X Cleaning Services, our commitment, and the services we provide to our valued customers.

FAQ

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  • What services does Ten X Cleaning Services offer?
    Ten X Cleaning Services offers a wide range of services, including, residential cleaning, commercial cleaning, deep cleaning, move-in cleaning, move-out cleaning, short term rental cleaning, Airbnb cleaning, post construction cleaning, post renovation cleaning, regular maintenance cleaning, office cleaning, building cleaning, photoshoot cleaning, carpet washing, upholstery cleaning, carpet cleaning, interior windows cleaning and more.
  • Can you explain what deep cleaning is?
    At Ten X Cleaning Services, deep cleaning is an intensive and thorough cleaning process that focuses on eliminating dirt, dust, allergens, and bacteria from every nook and cranny of your home or office.
  • What is the difference between Move in or Move out Cleaning and a One time deep cleaning?
    Move in or Move out the house/apartment/condo must be empty of any personal belongings and/or furniture, while on a One time (deep cleaning) you are living in the house/apartment/condo and want us to have it deep cleaned. Rest assured that the main difference is that in a Move in or Move out our company is going to clean everything inside and outside (meaning the regular house furniture like kitchen counters, cabinets, oven, fridge, island counters, bathrooms vanity and closets), while in an One Time (deep cleaning) all those areas are going to be full of personal belongings and we are not going to touch personal belongings to clean it.
  • Do you provide interior windows cleaning services?
    Yes, Ten X Cleaning Services offer interior window cleaning to help your windows shine and improve the quality of natural light in your space.
  • How often should I have my carpets washed or cleaned?
    At Ten X Cleaning Services, we recommend having your carpets professionally cleaned at least from once to twice a year to maintain their appearance and extend their lifespan. It should be considered if you have pets, children or heath issues.
  • Do you provide upholstery cleaning for furniture?
    Absolutely! At Ten X Cleaning Services, we offer upholstery cleaning services to refresh and sanitize your furniture, improving air quality and overall comfort.
  • Can you explain the importance of carpet cleaning for health and life quality?
    Regular carpet cleaning removes allergens, dust, and bacteria, creating a healthier living environment and improving the quality of life for residents.
  • What is included in your building cleaning services?
    At Ten X Cleaning Services, our building cleaning services cover a range of cleaning tasks, including common areas, restrooms, and more, ensuring a clean and welcoming atmosphere.
  • What is strata cleaning, and why is it essential for property management?
    Strata cleaning involves maintaining common areas in strata-titled properties, promoting cleanliness, hygiene, and a positive living environment for residents.
  • Can you explain the benefits of move-out cleaning for renters and landlords?
    At Ten X Cleaning Services move-out cleaning ensures a spotless and inviting space, increasing the chances of returning your security deposit and attracting new tenants.
  • Do you offer move-in cleaning services for new homeowners?
    Yes, Ten X Cleaning Services is committed to provide move-in cleaning services to ensure a fresh start in your new home by thoroughly cleaning and sanitizing the space.
  • What is post-construction cleaning, and why is it important?
    Post-construction cleaning is essential to remove dust, debris, and other residues after a construction or renovation project, making the space safe and ready for use. At Ten X Cleaning Services we work hard to guarantee customer's satisfaction.
  • Can you explain how you deal with hard water stains and mold during cleaning?
    At Ten X Cleaning Services, we use specialized products and techniques to effectively remove hard water stains and mold, ensuring a healthier and more appealing environment.
  • How does dust impact allergies and respiratory issues?
    Dust can exacerbate allergies and respiratory problems. Our cleaning services help reduce dust levels, providing relief to those with sensitivities.
  • Do your cleaning services include sanitization to combat bacteria and germs?
    Yes, we prioritize sanitization to eliminate harmful bacteria and germs, promoting a healthier and safer environment. At Ten X Cleaning Services our main goal is promote life quality to our customers.
  • How does clean flooring contribute to a healthier environment?
    Clean floors reduce the presence of allergens, dust, and bacteria, creating a healthier atmosphere for occupants. At Ten X Cleaning Services we work hard to provide high standard quality services to keep our customers safe and healthy.
  • Can you explain the importance of grout cleaning in maintaining tile surfaces?
    Grout cleaning is essential to prevent mold and bacteria growth, preserve the integrity of tile surfaces, and maintain aesthetics. Ten X Cleaning Services has an experienced team to keep our quality standard. This services is done in One Time Cleaning, deep cleaning request.
  • What methods do you use for shower glass cleaning and hard water stain removal?
    We use specialized cleaners and techniques to effectively remove hard water stains and ensure sparkling clean shower glass. At Ten X Cleaning Services we have a well trained team leave shower glass like brand new.
  • How does Ten X Cleaning Services address specific cleaning needs for allergy sufferers?
    We use allergy-friendly products and techniques to reduce allergens, providing a safer and more comfortable living space. At Ten X Cleaning Services we ask to our customer if they have any special cleaning product to clean their property.
  • How can your cleaning services improve indoor air quality and overall health?
    By eliminating dust, allergens, and contaminants, our services enhance indoor air quality, leading to better health and well-being. At Ten X Cleaning Services our main goal is provide life quality to all our customers.
  • Can your cleaning services help with improving the quality of life for residents or employees?
    Yes, our services contribute to a healthier and more pleasant living or working environment, positively impacting the quality of life for our team, customers and society.
  • Why does cleaning services is expensive?
    Hiring Ten X Cleaning Services may seem like a costly choice, but it's important to understand that the value they offer far outweighs the initial expense. Here's why their services are not as expensive as they might appear: 1. Registered and Insured Company: Ten X Cleaning Services is a registered company, meaning they operate within the legal framework. This ensures that you're dealing with a reputable and trustworthy organization. Additionally, they are an insured company. This means that in the rare event of any accidents or damage during the cleaning process, the costs won't fall on your shoulders. This provides peace of mind and financial protection. 2. Professional Expertise: Ten X Cleaning Services employs professional experts in the field of cleaning. These experts are well-trained in efficient and effective cleaning techniques, ensuring a thorough and consistent job. Their expertise can make a significant difference in the quality of the service provided. 3. Tax Compliance and Government Obligations: By choosing Ten X Cleaning Services, you're supporting a business that strictly adheres to tax regulations and government obligations. This not only promotes responsible business practices but also contributes to the overall economy and the betterment of society. 4. Long-Term Savings: While the upfront cost may seem high, the long-term savings from a cleaner and healthier environment can be substantial. Regular cleaning can help prevent the need for costly repairs or replacements due to neglect. In this way, Ten X Cleaning Services can save you money over time. 5. Time and Convenience: Cleaning can be a time-consuming task. By hiring professionals, you're not only benefiting from their expertise but also saving yourself valuable time. This can be particularly advantageous for businesses, as it allows employees to focus on their core responsibilities. 6. Customized Service: Ten X Cleaning Services often offers customizable cleaning packages to suit your specific needs and budget. This allows you to tailor the service to your requirements, ensuring that you get the best value for your investment. 7. Health and Productivity: A clean environment leads to improved health and higher productivity. Fewer sick days, better morale, and increased efficiency can result in significant cost savings, especially for businesses. In conclusion, the cost of hiring Ten X Cleaning Services is a worthwhile investment in cleanliness, health, and professionalism. It's important to recognize that the value they provide in terms of quality, insurance coverage, time savings, and long-term benefits far exceeds the upfront expense.
  • I just got a quote of 8 hours of work. How does it works?
    Certainly, if your quote is for 8 hours, this equates to 8 man-hours of work. When we dispatch a team of 2 people, each individual will be at your home for 4 hours. In the event of a 3-person team, each team member will work for approximately 2 hours and 40 minutes. To determine the duration of their presence in your home, simply divide the total hours by the number of people working on the task
  • How to get an estimate?
    To receive an estimate for our services, please fill out the form at the following link: Request an Estimate. Our team will review your request and get back to you promptly with a tailored quote that meets your needs. Thank you for choosing Ten X Cleaning Services Inc.!
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